PROPERTY RULES

• 1) No improperly parked vehicles and double parking
  • Parking over the divider line created by the parking lot owner is prohibited.
  • Be mindful and respectful of others by only taking up one parking space per vehicle. The terminology we use for this violation is Double Parking.

• 2) No trespassing on private property
  • Many retail properties do not allow people to park and then leave their vehicles in their parking lots unless they are active patrons of the shops or businesses attached to that lot.
  • You can avoid being booted by taking your vehicle with you if you decide to visit a different business across the street or not associated with the parking lot.

• 3) Parking Permits must be visible
  • Permits must be 100% visible at all ties from the front windshield in order to avoid booting or towing.
  • Always double check your permit placement to ensure that it is visible while standing in front of your car.
  • Permits behind tint: Always avoid placing any permit behind any tinted portion of your window as this will obstruct the visibility and may result in being immobilized.

• 4) Registering your vehicle with a parking app
  • ALWAYS double check your plate details. Entering a single number or letter incorrectly may lead to your car being booted.
  • PARKMOBILE- “What if I typed in the wrong plate #?
    • It is very important to review all of your parking details before activating your parking transaction.
    • Parking transactions can’t be adjusted once started, as no parking operator allows us to have that functionality.
    • Should you start a transaction on the wrong license plate, you will need to immediately start another transaction with the correct license plate number and then reach out to the parking app company you have used to register your car for a refund. Our technicians use the license plate number of the vehicle parked to view your parking payment.
      

• 5) Visitor parking section rules
  • Residents should avoid parking their cars in the designated visitor section of any community due to the limited spaces available.
  • Please respect your neighbors by allowing their guests to always have a place to park.
  • Residents should always park behind any gated entrances.

• 6) No curb parking
  • Avoid designated No parking zones by parking in marked stalls only.

7) Future resident parking spaces

• These spaces are for the exclusive use for those visiting the management offices only during business hours.
• Resident and guests may only park here after business hours or while inside the office conducting business with the management staff.

• 8) Fire lanes and loading zones.
  • No parking is allowed in any fire lanes or designated no-parking zones. These are not to be treated as “loading zones”, unless there is a sign that specifically states a loading time limit.
  • Food delivery drivers (Uber eats, Door dash, Grub hub, Instacart, etc) must park in an appropriate parking space. They are encouraged to leave their emergency lights flashing do avoid being immobilized or ticketed.
    • Our staff is trained to provide a 20 minute grace period for delivery drivers when they have their flashers on.

• 9) Handicap spaces
  • Georgia Handicap Law
    • These spaces are reserved for individuals that are using a vehicle with a current (non-expired) hangtag or approved ADA or disabled veteran license plate.
    • Hangtags must be 100% visible from the front dashboard at all times and must be issued in the name of either the driver or a passenger that is being picked up or dropped off.
    • Hangtags are not allowed to be hidden behind any tinted portion of the front windshield, so as to obstruct the expiration date.

• 10) Reserved spaces
  • Only vehicles that have advanced approval from the leasing office may park in any designated reserve spaces.

• 11) Vehicle plate registrations must be current
  • All vehicles must maintain a valid back plate registration with the local DMV.
  • Vehicles that are left in an abandoned or inoperable state with be subject to being booted and then towed after 24 hours.

• ** SEE ADDITIONAL PARKING SIGNS ON THE PROPERTY FOR PARKING RULES NOT INCLUDED HERE.

Call 404-664-8543 immediately and be prepared to give our staff member your license plate # and phone number.

While our driver is on the way to assist you, we encourage you to PAY ONLINE in advance of their arrival so that they can remove the booting devices from your vehicle immediately upon locating your car.

The boot removal fine is strictly enforced by the local city ordinance and local police department

• Atlanta and Sandy Springs: $75/ per day that the vehicle has been immobilized.
• Decalb County: $85/ per day
• Marietta: $50/ per day

Please pay online for expedited boot removal service.

We understand your frustration. Experiencing your vehicle having been booted is never a pleasant experience.

Keep in mind that this property has outsourced all parking enforcement to Citywide Parking Services LLC, a 3rd party vehicle immobilization company that is permitted by the local police department.

Management is not responsible for any booted cars and will be unable to speak to you regarding discounts, refunds or waiving any fines.

The staff members within this management office will not have any details about why your vehicle was immobilized. You must call the booting company at 404-664-8543 to inquire about why your vehicle was immobilized.

If you feel that you were improperly booted then please click on the Dispute option on this website.

WAIVER OF RIGHTS

Physical or verbal threats against any of Citywide Parking Services LLC’s staff members will result in a felony aggravated assault police charge against you and everyone at the scene of the crime.

Upon entering this property you hereby accept full personal responsibility for your actions. You accept that all of the above rules will be enforced with a parking fine equal to or greater than $75 in the event you are booted or towed. You are also responsible for reading any and all signs posted through the property.

You herby waive any and all rights to hold liable, sue or join in on any joint or class-action lawsuit against the property owners, management company, employees, vendors and contractors. Citywide Parking Services LLC, its employees, management or any of its affiliates.

Always remove all valuables from your car and lock your doors. Management is not responsible for theft or damage to your personal property.

Tampering with, altering, attempting to self-remove, having a 3rd party attempt to self-remove, or damaging any booting device or its locking mechanism is a crime! We ALWAYS call the police and prosecute the owners of the vehicle to the fullest extent of the law.

If you or another person touch the boots in any way and you leave the property without paying the boot removal fine (including any damages) then you understand and accept that your vehicle will then be automatically subject to being placed on our banned list, which will result in your vehicle being flagged if caught ever entering any property under the parking enforcement umbrella of Citywide Parking Services LLC, its affiliates or any other cooperating vehicle immobilization company, until such damages are paid back in full. We reserve the right to request to have your car towed at a cost equal to the tow fee plus $500 (to compensate for damages).

We are aware that you have probably been watching videos online. Keep in mind that we did take a picture of your license plate, vehicle, color, make and model.

Keep in mind that the Booting Industry has cracked down incredibly hard on this type of activity in recent months and that hundreds of people have had their 10 minutes of fame on Tik Tok or Youtube only to end up in jail shortly after we file our police reports.

Everybody now knows that tampering with, altering, attempting to self-remove, having a 3rd party attempt to self-remove, or damaging any booting device or its locking mechanism is a crime!

We ALWAYS call the police and prosecute the owners of the vehicle to the fullest extent of the law.

So its probably not worth the effort, additional fines or jail time.

City of Atlanta Police Department

Public Information Announcement: BOOT KEYS

The Atlanta Police Department is aware that parking within the city when patronizing private business establishments can sometimes be challenging. Many of these businesses have designated parking areas that occupy private property.

The owners of these businesses are authorized to either boot or tow vehicles that violate the terms of their private parking areas through independent contracts.

The Atlanta Police Department does not intervene between motorists and private business owners when vehicles are booted in violation unless a criminal matter arises. Recently, it has been brought to our attention that many motorists within the City are investing in Boot Keys, which is a key used to unlock the booting device.

While owning a Boot Key is not illegal, here is what the public needs to know:

It is not illegal to own a Boot Key.

If you use a Boot Key to modify, tamper, or disengage a booting device from a vehicle, you can be charged with:

Criminal Trespass (O.C.G.A. 16-7-21) and/or

Theft of Services (O.C.G.A. 16-8-5) and/or

Theft by Taking (O.C.G.A. 16-8-2) and/or

Damage to Property 2nd Degree (O.C.G.A. 16-7-23)

Important Terms and Conditions of boot removal: www.cwp.services/terms

No grace period exists before being booted if you are found in violation of any of the listed property rules. We strongly recommend obeying all posted signage before choosing were to park. You are subject to being booted immediately without additional warning.

If you are in violation of any posted rule then there are no refunds for your boot removal fee. If you feel that your have a special exception and wish to have it heard by our corporate office then we encourage you to complete our Dispute Form on this website.