PROPERTY RULES

READ CAREFULLY

RULES ARE ENFORCED 24 HOURS A DAY/ 7 DAYS A WEEK

This property owner has authorized the booting and towing of cars for all of the following violations.

Any vehicle found in violation of the parking rules listed below are subject to immediately being booted or towed at owner’s expense without additional warning.

CLICK the arrow to your question to learn more:


PARKING LOT RULES

VERY IMPORTANT

Property Rules ( Strictly Enforced )

  • 1) NO IMPROPERLY PARKED OR UNAUTHORIZED VEHICLES ALLOWED ON THE PROPERTY

  • 2) NO TRESSPASSING ON PRIVATE PROPERTY

  • 3) ALL PARKING PERMITS ARE REQUIRED TO BE PLACED IN A 100% VISIBLE AREA FROM THE FRONT WINDSHIELD AT ALL TIMES.
    • PERMITS ARE NOT ALLOWED TO BE HIDDEN OR PLACED BEHIND ANY TINTED PORTION OF YOUR WINDSHIELD. VEHICLES ARE SUBJECT TO A $75 FINE IF ANY PERMIT IS HIDDEN FROM PLAIN SIGHT, PLACED BEHIND ANY TINT, PLACED ON A SIDE DOOR WINDOW, OR IF IT FALLS BELOW THE DASHBOARD ON TO THE FLOOR, SEAT OR CUPHOLDERS.

  • 4) PERMIT PARKING SECTIONS ARE RESERVED FOR LEASEHOLDERS ONLY.
    • ALL PERMITS ARE NON-TRANSFERRABLE AND CAN ONLY BE USED ON THE VEHICLE THAT IS REGISTERD WITH THE MANAGEMENT OFFICE IN ADVANCE.
    • RENTAL CARS OR NEW VEHICLES MUST BE UPDATE WITH THE LEASING OFFICE AND RECEIVE AN APPOVED PERMIT BEFORE ENTERING ANY PERMIT PARKING AREA.

  • 5) VISITOR PARKING IS FOR GUESTS AND VENDORS EXCULSIVELY. RESIDENTS THAT PARK IN THE VISITOR SPACES MAY BE SUBJECT TO BEING BOOTED IMMEDIATLY, UNLESS THEY HAVE WRITTEN AUTHORIZATION FROM MANAGEMENT BEFORE PARKING IN THIS AREA.

  • 6) NO DOUBLE PARKING ( TAKING UP MULTIPLE SPACES/ PARKED OVER A DIVIDER LINE)

  • 7) NO CURB PARKING. VEHICLES MUST PARK IN MARKED STALLS ONLY

  • 8) FUTURE RESIDENT PARKING SPACES ARE FOR OFFICE USE ONLY DURING BUSINESS HOURS. RESIDENTS AND GUESTS MAY ONLY PARK HERE AFTER BUSINESS HOURS OR WHILE INSIDE THE OFFICE CONDUCTING BUSINESS WITH THE MANAGEMENT STAFF. NO DELIVERY DRIVERS ALLOWED.

  • 9) NO PARKING ALLOWED IN FIRELANES OR DESIGNATED NO-PARKING ZONES AT ANY TIME. DELIVERY OR PICKUP DRIVERS ARE NOT ALLOWED TO USE THESE AREAS FOR ANY LENGTH OF TIME.

  • 10) HANDICAP SPACES ARE RESERVED FOR VEHICLES WITH CURRENT / NON-EXPIRED HANGTAGS OR AN APPROVED ADA OR DISABLED VETERAN LICENSE PLATE. HANGTAGS MUST BE 100% VISIBLE FROM THE FRONT DASHBOARD AT ALL TIMES AND MUST BE IN THE DRIVER OR PASSENGERS NAME.

  • 11) RESERVED SPACES CAN ONLY BE USED BY THE VEHICLE REGISTERED TO PARK IN THAT SPECIFC SPACE. GUESTS MAY NOT USE ANY RESERVED SPACES.

  • 12) NO INOPERABLE VEHICLES OR VEHICLES WITH EXPIRED PLATE REGISTRATIONS. CHECK WITH YOUR LOCAL DMV TO ENSURE YOUR UP TO DATE.

  • 13) LOADING ZONES HAVE A POSTED TIME FRAME ON THE SIGNS. DO NOT EXCEED THIS TIMEFRAME.
    • IN THE EVENT A LOADING ZONE HAS NO POSTED LIMIT, IT WILL DEFAULT TO 45 MINUTES MAX.

  • ** SEE ADDITIONAL PARKING SIGNS ON THE PROPERTY FOR PARKING RULES NOT INCLUDED HERE.

I am in a rush and I want to get my boots removed asap?

Call 404-664-8543 immediately and be prepared to give our staff member your license plate # and phone number.

While our driver is on the way to assist you, we encourage you to PAY ONLINE in advance of their arrival so that they can remove the booting devices from your vehicle immediately upon locating your car.

How much does it cost for boot removal?

The boot removal fine is strictly enforced by the local city ordinance and local police department as $75/ per day that the vehicle has been immobilized.

Please pay online for expedited boot removal service.

I want to speak to management about why I was booted.

We understand your frustration. Experiencing your vehicle having been booted is never a pleasant experience.

Keep in mind that this property has outsourced all parking enforcement to Citywide Parking Services LLC, a 3rd party vehicle immobilization company that is licensed by the local police department.

Management is not responsible for any booted cars and will be unable to speak to you regarding discounts, refunds or waiving any fines.

The staff members within this management office will not have any details about why your vehicle was immobilized. You must call the booting company at 404-664-8543 to inquire about why your vehicle was immobilized.

How do I file a dispute?

If you feel that you were improperly booted then please click on the Dispute option on this website.

IMPORTANT TERMS AND CONDITIONS

WAIVER OF RIGHTS

Physical or verbal threats against any of Citywide Parking Services LLC’s staff members will result in a felony aggravated assault police charge against you and everyone at the scene of the crime.

Upon entering this property you hereby accept full personal responsibility for your actions. You accept that all of the above rules will be enforced with a parking fine equal to or greater than $75 in the event you are booted or towed. You are also responsible for reading any and all signs posted through the property.

You herby waive any and all rights to hold liable, sue or join in on any joint or class-action lawsuit against the property owners, management company, employees, vendors and contractors. Citywide Parking Services LLC, its employees, management or any of its affiliates.

Always remove all valuables from your car and lock your doors. Management is not responsible for theft or damage to your personal property.

Tampering with, altering, attempting to self-remove, having a 3rd party attempt to self-remove, or damaging any booting device or its locking mechanism is a crime! We ALWAYS call the police and prosecute the owners of the vehicle to the fullest extent of the law.

If you or another person touch the boots in any way and you leave the property without paying the boot removal fine (including any damages) then you understand and accept that your vehicle will then be automatically subject to being placed on our banned list, which will result in your vehicle being flagged if caught ever entering any property under the parking enforcement umbrella of Citywide Parking Services LLC, its affiliates or any other cooperating vehicle immobilization company, until such damages are paid back in full. We reserve the right to request to have your car towed at a cost equal to the tow fee plus $500 (to compensate for damages).

Can I self-remove my own boots?

We are aware that you have probably been watching videos online. Keep in mind that we did take a picture of your license plate, vehicle, color, make and model.

Keep in mind that the Booting Industry has cracked down incredibly hard on this type of activity in recent months and that hundreds of people have had their 10 minutes of fame on Tik Tok or Youtube only to end up in jail shortly after we file our police reports.

Everybody now knows that tampering with, altering, attempting to self-remove, having a 3rd party attempt to self-remove, or damaging any booting device or its locking mechanism is a crime!

We ALWAYS call the police and prosecute the owners of the vehicle to the fullest extent of the law.

So its probably not worth the effort, additional fines or jail time.

City of Atlanta Police Department

Public Information Announcement: BOOT KEYS

The Atlanta Police Department is aware that parking within the city when patronizing private business establishments can sometimes be challenging. Many of these businesses have designated parking areas that occupy private property.

The owners of these businesses are authorized to either boot or tow vehicles that violate the terms of their private parking areas through independent contracts.

The Atlanta Police Department does not intervene between motorists and private business owners when vehicles are booted in violation unless a criminal matter arises. Recently, it has been brought to our attention that many motorists within the City are investing in Boot Keys, which is a key used to unlock the booting device.

While owning a Boot Key is not illegal, here is what the public needs to know:

It is not illegal to own a Boot Key.

If you use a Boot Key to modify, tamper, or disengage a booting device from a vehicle, you can be charged with:

Criminal Trespass (O.C.G.A. 16-7-21) and/or

Theft of Services (O.C.G.A. 16-8-5) and/or

Theft by Taking (O.C.G.A. 16-8-2) and/or

Damage to Property 2nd Degree (O.C.G.A. 16-7-23)

Terms and Conditions

Important Terms and Conditions of boot removal: www.cwp.services/terms


Additional Information

Is there a grace period before my car is booted or towed?

No grace period exists before being booted if you are found in violation of any of the listed property rules. We strongly recommend obeying all posted signage before choosing were to park. You are subject to being booted immediately without additional warning.

Refund Policy

If you are in violation of any posted rule then there are no refunds for your boot removal fee. If you feel that your have a special exception and wish to have it heard by our corporate office then we encourage you to complete our Dispute Form on this website.